Terms & Conditions Club 99 – Complete Platform Usage Guide

Welcome to Club 99, an online gaming platform operating in Malaysia. This Terms & Conditions document ("Agreement") constitutes a legally binding contract between you ("Member") and Club 99 ("Company", "us", "platform"). This Agreement governs your use of the Club 99 website, services, gaming products, and all features available on the platform.

By registering an account on Club 99, accessing our platform, making a deposit, or playing any of the available games, you acknowledge that you have read, understood, and agree to be bound by all the Terms & Conditions set out in this document, as well as our Privacy Policy, which forms part of this agreement.

If you do not agree with any part of these Terms & Conditions, please do not use the Club 99 platform. Your continued use of our platform following any amendments will be deemed acceptance of the revised terms.

To register and use the Club 99 platform, you must meet all of the following eligibility requirements at all times:

• You must be at least 18 years of age at the time of registration and while using the platform.
• You must be a legally eligible individual to enter into a binding contract in Malaysia.
• You are registering in your own name and not on behalf of any third party.
• Your account has never been closed or suspended by Club 99 for a previous breach of terms.
• You are not located in any region or country where the use of online gaming platforms is prohibited by local law.
• You are not currently enrolled in any self-exclusion programme through any responsible gaming initiative.

Club 99 reserves the right to request proof of age and identity verification at any time. Should it be established that a member has provided false information regarding their age or identity, Club 99 reserves the right to immediately close the account and forfeit any remaining balance held within it.

Each member is only permitted to hold one (1) account only on the Club 99 platform. Holding more than one account is a serious violation of these Terms & Conditions and may result in the closure of all related accounts and forfeiture of balances.

During registration, you are required to provide truthful, accurate, and up-to-date information, including your full name, active mobile number, valid email address, and any other required details. All information provided is subject to Club 99's Know Your Customer (KYC) process.

• Your account name must match the name on your official identification document (MyKad).
• A single mobile number may only be linked to one Club 99 account.
• Each email address may only be used to register one account.
• Your password must be strong — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• You are solely responsible for the security of your password and account.
• Do not share your login credentials with anyone, including family members.

Club 99 conducts a rigorous identity verification (KYC) process to safeguard all members and comply with Anti-Money Laundering (AML) regulations. Documents that may be requested include a copy of your MyKad, recent bank statement, and proof of address.

Club 99 supports a wide range of local Malaysian payment methods to make deposits and withdrawals convenient for all members. All financial transactions are conducted in Malaysian Ringgit (RM) only.

Accepted Payment Methods:

• Touch 'n Go eWallet – instant deposit, minimum RM 20
• GrabPay – instant deposit, minimum RM 20
• Boost – instant deposit, minimum RM 20
• ShopeePay – instant deposit, minimum RM 20
• DuitNow – 5 to 30 minutes, minimum RM 20
• FPX Online Banking (Maybank2u, CIMB Clicks, and all major Malaysian banks) – 5 to 30 minutes, minimum RM 20

Withdrawal Terms:

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawal processing time is within 30 minutes for members who have completed KYC.
• The bank account or e-wallet used for withdrawals must be in the same name as the Club 99 account holder.
• Club 99 reserves the right to request additional supporting documents before processing large withdrawals.
• Any withdrawal suspected of being linked to money laundering will be suspended and reported to the relevant authorities.

Club 99 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to wagering requirements (rollover) and the specific terms stated alongside each promotional offer.

• Welcome Bonus: Available to new members making their first deposit. Wagering requirement is 20x the bonus amount within 14 days.
• Weekly Deposit Bonus: Available weekly based on the member's total deposit amount. Wagering requirement is 15x the bonus amount.
• Daily Cashback: Daily cashback for active members based on net daily losses. Cashback is credited every day at 12:00 midnight.
• Referral Bonus: Earn rewards when you refer friends to join Club 99. The bonus is paid out once your friend has fulfilled the minimum deposit and wagering requirements.

Club 99 reserves the right to void any bonus and related winnings if there is evidence of bonus abuse, including but not limited to: use of multiple accounts, hedging bets, or any form of bonus fraud. Club 99's decision in such matters is final.

The Club 99 platform offers a wide range of game categories including slots, Live Casino, baccarat, Sports Betting (Malaysia Super League, EPL, badminton), E-Sports (Mobile Legends, PUBG), and lottery. Each game category has its own specific rules, available on the respective game pages.

• All games on Club 99 use a Random Number Generator (RNG) certified by iTech Labs to ensure complete fairness.
• The RTP (Return to Player) value for each slots game is clearly displayed on its respective game page.
• Any technical disruption during gameplay will be resolved based on our server records, which are deemed final.
• Confirmed bets cannot be cancelled. It is the member's responsibility to ensure the amount and type of bet are correct before confirming.
• For Sports Betting, the odds displayed at the time the bet is placed are the applicable odds, not the odds at the time the result is announced.
• Club 99 reserves the right to void bets where there is a clear technical error or where displayed odds are inaccurate due to a system fault.

All Club 99 members are required to conduct themselves in a courteous, honest, and responsible manner while using the platform. The following behaviour is strictly prohibited and may result in account closure:

• Using automated software, bots, or any technical tools to gain an unfair advantage in games.
• Colluding with other players to manipulate game outcomes.
• Using insider information or engaging in any form of fraud.
• Threatening, harassing, or communicating in an offensive manner towards the Club 99 support team.
• Registering more than one account, whether under your own name or using another person's identity.
• Engaging in any activity intended to launder money or finance illegal activities through the Club 99 platform.
• Transferring balances or credits between different member accounts.

Club 99 operates a sophisticated fraud detection system running 24 hours a day, 7 days a week. Any suspicious activity will be investigated promptly and appropriate action will be taken.

Club 99 reserves the right to suspend or close any member's account at any time without prior notice if:

• The member has breached any provision of these Terms & Conditions.
• There is suspected fraud, money laundering, or other illegal activity.
• Member failed to complete the KYC process within the required timeframe.
• Account inactive for more than 12 consecutive months.
• Upon instruction from the relevant legal authorities.

Members may also request to close their own account at any time by contacting the Club 99 support team. Any valid balance will be returned to the member upon completion of the review process, provided no terms violations are associated with that balance.

Club 99 respects the privacy of all members and is committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) Malaysia 2010. All personal data collected will be used solely for service operations, identity verification, and account-related communications.

• All data is encrypted using 256-bit SSL technology during transmission.
• Data is stored on secure servers protected by a multi-layered security system.
• Club 99 will not sell or share members' personal data with third parties without consent, except where required by law.
• Members have the right to request access to, correction of, or deletion of their personal data.

For full details on how we handle your data, please refer to Privacy Policy Club 99.

Club 99 shall not be liable for any indirect, incidental, or consequential loss or damage arising from the use of the platform, including but not limited to:

• Service disruptions due to scheduled or unscheduled system maintenance.
• Losses resulting from betting decisions made by the member themselves.
• Any losses arising from unauthorised access to a member's account due to the member's own negligence.
• Service disruptions caused by the member's own internet or network connectivity issues.

Club 99's maximum liability to any member under any circumstances is limited to the total amount deposited by that member in the 30 days preceding the claim.

Club 99 is committed to promoting responsible gaming among all members. We recognise that gambling can become problematic for some individuals, and we provide tools and support to help members stay in control.

• Deposit Limit: Members can set daily, weekly, or monthly deposit limits through the account settings page.
• Loss Limit: Set a maximum loss limit to avoid losing more than you can afford.
• Self-Exclusion: Choose to take a break from the platform for 24 hours, 7 days, 30 days, or permanently.
• Session Time Limit: Set a session time limit so you always know how long you have been playing.

If you or someone you know needs help with a gambling problem, please contact the Club 99 dedicated support team or visit our Responsible Gaming page for more information and support resources.

Club 99 reserves the right to amend, modify, or update these Terms & Conditions at any time at our sole discretion. Any amendments will be posted on the website and take effect immediately or on the date specified.

Members will be notified of significant amendments via email or in-platform notifications. However, it remains the member's responsibility to review these Terms & Conditions periodically to stay informed of the current terms.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or in connection with these Terms & Conditions shall be resolved through binding arbitration in Malaysia, or through a court of competent jurisdiction in Malaysia where arbitration is not appropriate.

If any provision of these Terms & Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be reinterpreted to reflect the original intent of the parties to the extent permitted by law, while all remaining provisions shall continue in full force and effect.